contact
let's connect
Have a question, an idea, or a collab in mind? I'd love to hear from you.
here are the best ways to reach me
need help with something you bought?
Login trouble, billing, or finding your way around a course, a tool, or the Club. The support inbox gets you the fastest help.
Include the email you purchased with so we can find you fast.
questions about the course, club, or tools?
Feel free to send any questions my way using the contact form.
use the contact formwant to work together?
Sponsorships, partnerships, podcasts, and media. I love connecting and collaborating when it feels aligned. Tell me who you are and what you have in mind, and we'll see if it's a fit.
contact form
This form is for general questions about the course, the Club, or my tools, and it comes straight to me. If you're already a student or member and need support, please use the dedicated support email, [email protected], instead. Membership and support questions sent through this form won't get a reply.
good to know
frequently asked questions
Your products live in your product library. To get there, click Student Sign In at the top of this page and log in with the email you used to purchase. Not sure of your password? Use Forgot Password to reset it. If you still can't locate your course, tool, or membership after that, email [email protected] and we'll help you out.
You can update your payment method or cancel anytime from your customer portal: taylorpod.samcart.com/customer_hub/login. You can also request cancellation by emailing [email protected], though email cancellations take up to five business days to process. To cancel right away, use the customer portal link above.
The easiest way to think about it is buying a movie versus renting one. Plan, Scale, Profit™ is the one you buy: pay once and the course is yours to keep for life. PSP Club is the rental: for a lower monthly cost, you get an all-access pass to everything I offer (all of my courses, tools, and resources), plus my community with group coaching calls, for as long as you're a member. Renting costs less to start, but if you know you'll come back to it again and again, buying the course outright is often the better value over time.
Yes. I offer shop audits and 1:1 coaching, and you can choose the package that works best for you on the Work With Me page.
I love that you're building something. As much as I'd love to look at every shop, listing, and design that lands in my inbox, personalized feedback and coaching are reserved for the people inside my paid coaching opportunities. It comes down to capacity and fairness: I'm running two shops and this whole business, and it wouldn't be right to pull time away from the students who've invested in order to answer one-off questions for free. If you want my eyes on your shop, that's exactly what my audits and coaching are for. You'll find the options on the Work With Me page, and members also get my feedback through the group coaching calls inside PSP Club.
Head to the Learn From Me tab and start with POD Kickstart. It's free and walks you through how print on demand works and whether it's a fit for you.
Yes. For collaborations, please email me directly at [email protected]. If it feels aligned, I'd love to explore it.
It depends how you reach me. The support inbox is staffed Monday through Friday, 9 AM to 4 PM Eastern, so students and members get the fastest help there. Messages through the contact form come to my personal inbox, and I reply within a week, often sooner.
