PAGE DEMOS

Terms of Use

1:1 SERVICES: THE AUDIT, THE OPEN LINE + THE INNER CIRCLE

Please read these Terms of Use carefully and in their entirety before purchasing and using The Audit, The Open Line, and/or The Inner Circle (hereinafter referred to as the "Offers"). The Offers and their content are owned by Taylor Posada, LLC.

  1. Definitions:

"Company", "We", "I", "Our", or "Us" means Taylor Posada, LLC.

"Participation", "Participating", "Using", or "Use" means purchasing, engaging in, or otherwise using the Offers.

"Offer" or "Offers" means The Audit, The Open Line, and/or The Inner Circle.

"You", "Your", "User", or "Client" means the purchaser and person using the Offers.

  1. Consent:

By purchasing or participating in the Offers, you implicitly and voluntarily agree to act in accordance with, agree to, and abide by, these Terms of Use.

  1. Changes to Terms:

The Company reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Company website. Continued use of the Offers after such changes constitutes acceptance of the updated Terms.

  1. Disclaimer:

By participating in the Offers, you understand that Taylor Posada is a Business Coach.

The Offers are for informational and educational purposes only. The information provided is not intended or implied to supplement or replace the professional advice of an attorney, accountant, and/or financial advisor. You should consult with a professional in those areas regarding your specific situation.

  1. Eligibility:

You must be at least 18 years of age to purchase or use the Offers. By purchasing, you confirm that you are using the Offers for lawful purposes related to your own existing or intended print-on-demand or e-commerce business.

  1. The Offers:
  • The Audit: A one-time, top-to-bottom review of your shop and listings, plus a prioritized written game plan ranked by what matters most, delivered to your inbox. The Audit is a single deliverable. It does not include texting, calls, revisions, edits, or follow-up questions.
  • The Open Line: A full review of your shop and listings, plus a prioritized written game plan, plus text-message access to the Company for 6 months from the date of purchase.
  • The Inner Circle: A full review of your shop and listings, plus a prioritized written game plan, plus text-message access to the Company for 6 months from the date of purchase, plus two (2) 30-minute one-on-one Zoom calls per month for 6 months, totaling twelve (12) calls.
  1. Client Obligations:

Your access and delivery depend on you fulfilling your obligations:

  • The Audit: You must complete and submit the required audit form. Your delivery timeline does not begin until the Company receives your completed form.
  • The Open Line and The Inner Circle: You must complete the required form and initiate contact by sending your first text message to the Company.

The Company does not proactively reach out, check in, or solicit questions from you. It is solely your responsibility to reach out with your questions and, where applicable, to schedule your calls. The Company's obligation is to respond to the questions you bring; it is not obligated to initiate contact or follow up with you. Your failure to use the texting or calls does not entitle you to a refund, extension, or credit, and does not extend any access period.

  1. The Audit (Delivery):

Your Audit will be delivered within 7 business days. This 7-business-day period begins upon the Company's receipt of your completed audit form, not upon the date of purchase. For this reason, you are encouraged to complete your form as soon as possible. The Audit is a single, one-time deliverable. Once delivered, the Audit is complete. No texting, calls, revisions, edits, or follow-up questions are included.

  1. Texting Access (The Open Line + The Inner Circle):
  • Duration: Texting access runs for 6 months from the date of purchase, regardless of when you send your first text message. This period is not paused or extended by non-use or delayed use.
  • Asynchronous Support: Texting is asynchronous. The Company replies during normal business hours, Monday through Friday, excluding weekends and holidays, and makes reasonable efforts to respond within a few business days. Texting is provided for guidance only and is not on-demand, live, or emergency support.
  • Fair and Reasonable Use: Texting is provided for questions relating to your own shop. It is subject to fair and reasonable use and is not to be used for abusive, harassing, excessive, or automated volume. The Company reserves the right to determine reasonable use at its sole discretion.
  • Confidentiality of the Phone Number: The phone number provided to you is personal and confidential. You may not share, publish, post, forward, distribute, or add it to any group thread or third party. Any violation will result in immediate termination of access without refund.
  • Termination for Conduct: The Company reserves the right to terminate texting access at any time, without refund, for abusive, harassing, or inappropriate conduct, or for any breach of these Terms.
  1. Calls (The Inner Circle):
  • What Is Included: Two (2) 30-minute one-on-one Zoom calls per month, for 6 months, totaling twelve (12) calls.
  • Scheduling: You will receive a scheduling link (Calendly) reflecting the Company's availability. It is your sole responsibility to schedule your calls. All scheduling must fall within the availability provided. The Company makes reasonable efforts to be flexible and accommodate different time zones where possible; however, the Company does not guarantee availability outside of the availability shown in the scheduling link.
  • Two Per Month Maximum: You are allowed a maximum of two (2) calls per calendar month. Calls cannot be combined, stacked, or moved into another month (for example, you may not take three or four calls in a single month).
  • No Rollover: Unused calls in a given month are forfeited and do not roll over into the following month.
  • Forfeiture at End of Term: Calls do not carry over past the 6-month period. Any calls that are not scheduled or used by the end of your 6 months are forfeited, with no refund or credit.
  • No-Show and Late Cancellation: If you miss a booked call, or cancel within 12 hours of its scheduled start time, that call is counted as used and is forfeited.
  • Company Rescheduling: If the Company must cancel or move a scheduled call (for example, due to illness), that call is preserved and returned to you to rebook. Where necessary to honor it, such a call may be rebooked beyond the two-per-month limit and/or beyond the end of your 6-month period. This provision applies only to calls the Company cancels or moves, and not to calls you miss, forfeit, or fail to schedule.
  • Preparedness: You are responsible for coming to each call prepared with what you wish to cover, so that the time is spent on your shop.
  1. No Guarantees:

We make no guarantees regarding results or business outcomes. Success depends on your own effort, consistency, and implementation.

  1. Refund Policy:
  • All Sales Final: All Offers are non-refundable. Work begins immediately upon your purchase and/or the Company's receipt of your form. There are no exceptions.
  • Limited Availability: Spots in the Offers are sold in limited quantities. By purchasing, you reserve a spot that is then no longer available to another person. For this reason, among others, all purchases are final and non-refundable.
  • Unused Access: Unused, missed, or forfeited texting time or calls are non-refundable.
  • No Chargebacks: You agree not to initiate chargebacks. Any chargeback will result in immediate termination of access without refund and may be reported as a delinquent account and pursued to the fullest extent of the law.
  1. Payment:

Each Offer is paid in full at the time of purchase. Payments are processed via SamCart or Kajabi. If you choose a third-party financing or installment option (for example, Klarna or Afterpay) made available at checkout, the Company receives your payment in full, and your financing arrangement is a separate agreement solely between you and that third-party provider. The Company is not a party to, and is not responsible for, any such arrangement.

  1. Company's Right to Terminate:

Taylor Posada, LLC reserves the right to terminate or refuse services, calls, texting, or access to the Offers at any time, at its sole discretion, if it determines that the relationship is no longer aligned, productive, or in the best interest of either party. This includes unused texting time and unused calls. No refunds will be provided.

  1. Confidentiality, Content + Testimonial Rights:

The Company will keep your specific shop information private and will not disclose your last name, your shop name, or specific identifying details about your shop.

By purchasing and participating in the Offers, you grant the Company an irrevocable, royalty-free, perpetual right to screenshot, reproduce, reference, and share your messages, questions, results, and feedback for marketing, promotional, and educational purposes. In doing so, the Company will remove or anonymize your last name and any identifying shop details. The Company may reference your first name only.

  1. Intellectual Property Ownership:

All content within the Offers, including but not limited to your game plan, shop review, written feedback, guidance, templates, and resources, is intellectual property owned by Taylor Posada, LLC. Unauthorized use, reproduction, or distribution will be pursued to the fullest extent of the law.

  1. Assumption of Risk:

You are solely responsible for your actions, choices, and implementation of strategies shared in the Offers. Participation is at your own risk.

  1. Limitation of Liability:

Taylor Posada, LLC is not responsible for damages, losses, or outcomes resulting from your participation. Liability is limited to the fullest extent permitted by law.

  1. Arbitration Clause:

If a dispute arises, you agree to binding arbitration with the American Arbitration Association (AAA), within 60 miles of Baltimore, MD. By agreeing, you waive your right to a jury trial. The only monetary award available to you, if any, will be limited to a refund of amounts paid directly to the Company for the Offer in dispute. Nothing in this clause obligates the Company to provide a refund where the "No Refunds" policy applies.

  1. Choice of Law + Venue:

These Terms are governed by the laws of the State of Maryland. Any legal action shall be brought in Harford County, Maryland.

  1. Legal Compliance and Intellectual Property Responsibility:

You are solely responsible for ensuring your products, listings, and business comply with applicable laws, including trademark and copyright. The Company does not provide legal advice. If you choose to sell infringing products, you do so at your own risk and agree to indemnify the Company against any related claims or damages.

  1. Severability:

If any part of these Terms is found invalid, the remainder will continue in effect.

  1. Entire Agreement:

These Terms of Use contain the full agreement between you and the Company. There are no other promises or agreements outside of these Terms.

By purchasing and/or participating in the Offers, you agree to these Terms of Use in full.

If you have any questions, please contact Taylor at [email protected]. Thank you.